TroubleshootingTroubleshootingFixes for offers that don't appear and numbers that don't look right.Copy MarkdownOpenWhy didn't an offer show?The checks an offer has to pass before a buyer sees it.Why do my analytics numbers look different from Shopify's?Different definitions, time zones and caching.Why does a percentage change look wrong?How the up and down badges are calculated.How is attributed revenue counted for billing?Which upsell revenue counts toward your Pay As You Grow tier, where each amount comes from, and what doesn't count.Why didn't an offer show?The checks every offer has to pass before a buyer sees it, and what to look at when one doesn't appear.