Skip to Content
Upsell MasterDocs
Checkout and Thank You page

How do Thank You page offers work?

Offer one product on the Thank You and Order status pages, added to the existing order and paid through Shopify's payment page.

A Thank You page offer shows a product on the page buyers see after their order is placed. If they click Add, the product is added to the order they've just placed, and they're taken to Shopify's payment page to pay for it.

The same block also works on the Order status page that buyers reach from their order confirmation email.

Thank You page blocks work on all Shopify plans except Shopify Starter. You don't need Shopify Plus. In Shopify's checkout editor the block is called Thank You Page Upsell.

Set it up

  1. Create a funnel with the Thank you Page type, or open the Thank You Page step of a funnel. See Funnels.
  2. Click Select product(s) and pick the product.
  3. Click Edit on the product to open Product Settings. There you can set a Custom Product Title and turn on Apply Discount (Percentage (%) or Fixed Amount ($), with an optional Discount Label).
  4. Click Save & Exit.
  5. In Shopify's checkout editor, switch to the Thank You page and add the Thank You Page Upsell block. To show it on the Order status page as well, add it there too.

The block's heading is "You might also like" unless you enter a Banner title in the block's settings in Shopify's checkout editor.

What the buyer sees

One product, with its image, title and price. With a discount, the discounted price is shown next to the original price struck through, plus a label such as "(10% OFF)". If the product has several variants, the buyer chooses one from a dropdown. The button always reads Add.

What happens when the buyer clicks Add

This isn't a one-click charge like the post-purchase page:

  1. The app adds the product to the existing order, with your discount.
  2. Shopify emails the buyer about the updated order.
  3. The buyer is sent to Shopify's payment page to pay the extra amount.
  4. The order is tagged upsell-master and thank-you.

Until the buyer pays, the order shows as Partially paid in Shopify.

Limits

  • One Thank You page offer per order. Once an order has the thank-you tag, clicking Add again shows "This offer has already been added to your order".
  • If the offer has changed or been removed since the page loaded, the buyer sees "This offer is no longer available".
  • If Shopify can't add the item, the buyer sees "We couldn't add this item to your order".
  • Products that can't be added, such as sold-out variants, aren't offered.

Tracking

Clicks on Add that update the order are counted as Thank You page conversions in Analytics.

How do I add trust badges, reviews and images to checkout?

Use Checkout Blocks to show trust badges, customer reviews and images in Shopify checkout.

How do I ask buyers a question with the feedback widget?

Show a one-question survey on the Thank You page, such as "How did you hear about us?", and see the answers in the app.

On this page

Set it upWhat the buyer seesWhat happens when the buyer clicks AddLimitsTracking